Jostle-Platform Status

All Systems Operational

About This Site

Welcome to the Jostle status page for our US - based data centre platform.jostle.us (i.e. your web address for Jostle will look like https://platform.jostle.us/jostle-prod/). This page shows current updates for this data centre and maintains a record of the past 28 days.

Platform Logins Operational

AWS ec2-us-east-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

Jostle issue

Resolved - Closing Maintenance
Dec 9, 23:38 EST

Monitoring - We have a temporary fix is place. Video upload to Activity is working again. Thanks for your patience.
Nov 21, 09:10 EST

Identified - The issue with videos not uploading to the Activity feed continues. We have found the problem, which relates to changes in the third-party service used in Activity for video encoding. We are all hands on deck to get this fixed as quickly as we can, which will take some time. Video uploading continues to work elsewhere on the platform. Thanks for your patience.
Nov 20, 10:45 EST

Update - We are continuing to investigate this issue.
Nov 20, 10:41 EST

Update - We are continuing to investigate this issue.
Nov 19, 16:05 EST

Investigating - We are currently investigating some loss of functionality on the platform, specifically Video uploads to the Activity feed are not working. We’re investigating.
Nov 19, 15:15 EST

Jostle software update

Completed - SW has been successfully deployed
Dec 9, 23:33 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 23:00 EST

Scheduled - The software update (muggle-mn) for platform is planned for between 23:00:00 and 00:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
Dec 9, 19:01 EST

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.