Experiencing Issues with AWS ec2-us-east-1

About This Site

Welcome to the Jostle status page for our US - based data centre platform.jostle.us (i.e. your web address for Jostle will look like https://platform.jostle.us/jostle-prod/). This page shows current updates for this data centre and maintains a record of the past 28 days.

Platform Logins Operational
AWS ec2-us-east-1 Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 2, 2026

No incidents reported today.

May 1, 2026
Issue processing images
Resolved - Closing Maintenance
May 1, 22:49 EDT
Identified - The team has found and fixed this bug. The fix will arrive with the update scheduled for later today.

Thanks for your patience. This was a tricky one to find and sort.

Brad
May 1, 18:39 EDT
Update - We are continuing to investigate this issue.
Apr 30, 13:49 EDT
Investigating - Users are reporting that images uploaded to News and Activity sometimes fail during processing. The issue is under investigation, but in the interim, deleting the image and re-uploading it will work in most cases.
Apr 30, 13:36 EDT
Jostle software update
Completed - SW has been successfully deployed
May 1, 22:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:00 EDT
Scheduled - The software update (snape-mn - patch) for platform is planned for between 22:00:00 and 00:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
May 1, 17:52 EDT
Apr 30, 2026
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Jostle software update
Completed - SW has been successfully deployed
Apr 22, 23:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:00 EDT
Scheduled - The software update (snape-mn) for platform is planned for between 23:00:00 and 00:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
Apr 22, 17:25 EDT
Apr 21, 2026
Planned minor maintenance
Completed - Closing Maintenance
Apr 21, 11:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 17:00 EDT
Scheduled - A minor maintenance on platform.jostle.us is planned for the period between 17:00:00 and 20:00:00. No downtime is expected. 2.8-ss
Apr 20, 11:22 EDT
Apr 20, 2026
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

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