Jostle-Platform Status

All Systems Operational

About This Site

Welcome to the Jostle status page for our US - based data centre platform.jostle.us (i.e. your web address for Jostle will look like https://platform.jostle.us/jostle-prod/). This page shows current updates for this data centre and maintains a record of the past 28 days.

Platform Logins Operational

AWS ec2-us-east-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Jostle software update Apr 29, 2024 23:00 - Apr 30, 2024 00:00 EDT

The software update (kerria-mn release) for platform is planned for between 23:00:00 and 00:00:00. Logged in users will experience a full refresh but should remain logged in. Any actual outage is expected to be less than 5 minutes. For more information see Release Notes (for major releases)
Posted on Apr 26, 2024 - 17:37 EDT

Planned minor maintenance Apr 30, 2024 20:00-21:00 EDT

A minor maintenance on platform.jostle.us is planned for the period between 20:00:00 and 21:00:00. No downtime is expected. The public API will not be available during the maintenance window
Posted on Apr 23, 2024 - 13:57 EDT

Past Incidents

Apr 27, 2024

No incidents reported today.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

Planned minor maintenance

Completed - Closing Maintenance
Apr 25, 23:16 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 EDT

Scheduled - A minor maintenance on platform.jostle.us is planned for the period between 22:00:00 and 00:00:00. No downtime is expected. deploying kerria-mn along with DB updates. TV and File services will be briefly interrupted
Apr 24, 16:29 EDT

Apr 24, 2024

No incidents reported.

Apr 23, 2024

Completed - Closing Maintenance
Apr 23, 20:15 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:00 EDT

Scheduled - We will be upgrading the login server infrastructure between 20:00:00 and 20:30:00. Logged in users will not be affected, however there will be a short period of a few minutes when logins will be disabled.
Apr 23, 12:02 EDT

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Resolved - The issue has been identified and resolved.
Apr 19, 14:42 EDT

Investigating - We are experiencing an issue with the Login button preventing some users from logging in. For now, the workaround is to use the incognito/private mode on the browser or clear cookies and cache. We are investigating.
Apr 19, 11:16 EDT

Jostle's platform is currently unavailable

Resolved - Jostle's platform is available again.
Apr 19, 12:47 EDT

Investigating - We are currently investigating and will update status when information is available.
Apr 19, 12:37 EDT

Apr 18, 2024

Completed - Closing Maintenance
Apr 18, 20:59 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 20:30 EDT

Scheduled - We will be upgrading the login server infrastructure between 20:30:00 and 21:30:00. Logged in users will not be affected, however there will be a short period of a few minutes when logins will be disabled
Apr 17, 19:17 EDT

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.